Privacy Policy

Privacy Policy

MENLL.com - Men's Elegance Never Looks Loud

Last Updated: October 20, 2025

Introduction

At MENLL.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (www.menll.com), make purchases, or interact with our services.

By using our website, you consent to the practices described in this policy. For questions, contact us at support@menll.com or (828) 548-0679.

Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information:

  • Name, email address, phone number, billing and shipping address
  • Payment details provided during checkout or account creation
  • Account credentials and preferences

Device Information:

  • IP address, browser type, device identifiers, and operating system
  • Collected automatically when you visit our site

Usage Data:

  • Pages visited, products viewed, and interactions with our site
  • Time spent on pages and navigation patterns
  • Collected via cookies and similar technologies

Cookies and Tracking:

  • We use cookies to enhance your experience, analyze site performance, and serve personalized ads
  • See our Cookie Policy at www.menll.com/pages/cookie-policy for details

How We Use Your Information

We use your information for the following purposes:

  • Order Processing: Process and fulfill orders, including shipping, delivery, and returns
  • Communication: Send order confirmations, shipping updates, and respond to customer service inquiries
  • Marketing: Send promotional emails about new products and special offers (you can opt out anytime)
  • Improvement: Analyze site usage to improve our website, products, and services
  • Personalization: Provide tailored content, product recommendations, and targeted ads
  • Legal Compliance: Comply with legal obligations, such as tax reporting and fraud prevention

We use Google Analytics to analyze site usage. Learn more at Google's Privacy Policy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share data with:

Service Providers:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping carriers (USPS, UPS, FedEx, etc.)
  • Email service providers
  • Analytics platforms
  • All service providers are bound by confidentiality agreements

Legal Authorities:

  • When required by law, court order, or government regulation
  • To protect MENLL.com's rights, property, or safety
  • To prevent fraud or illegal activities

Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

Data may be processed on servers outside your country, subject to the same protections outlined here.

Cookies and Consent

We use cookies to:

  • Remember your preferences and shopping cart
  • Analyze site traffic and user behavior
  • Serve personalized advertisements
  • Improve site functionality

By clicking "Accept" on our cookie banner, you consent to cookie use. You can manage preferences via our Cookie Policy or browser settings. Note that disabling cookies may limit some site features.

We comply with Google Consent Mode V2 for advertising and analytics purposes.

Your Privacy Rights

Depending on your location (e.g., EU/GDPR, California/CCPA), you may have the right to:

Access & Correction:

  • Request a copy of your personal data
  • Update or correct inaccurate information

Deletion:

  • Request deletion of your account and personal data

Opt-Out:

  • Unsubscribe from marketing emails via the link in our messages
  • Opt out of targeted advertising
  • Request that we stop sharing your data with third parties

Data Portability:

  • Request your data in a structured, machine-readable format

Object to Processing:

  • Object to certain uses of your information

To exercise these rights, contact us at support@menll.com. We will respond within 30 days as required by GDPR and CCPA regulations.

Data Security

We take data security seriously and implement multiple safeguards:

  • Encryption: TLS/SSL encryption for all data transmission
  • Secure Storage: Information stored in encrypted databases with multi-factor authentication
  • Access Controls: Limited employee access on a need-to-know basis
  • Security Audits: Regular security assessments and vulnerability testing
  • PCI Compliance: Payment information processed through PCI-DSS compliant providers

However, no system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security against unauthorized access or data breaches.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • Order Data: Retained for 7 years for accounting and tax purposes
  • Marketing Data: Retained until you opt out or request deletion
  • Account Data: Retained until you request account deletion

You can request account deletion by contacting support@menll.com. We will delete your data within 30 days unless retention is required for legal or legitimate business reasons (e.g., fraud prevention, warranty claims).

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information with them.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

If we become aware that we have collected information from a child under 13, we will promptly delete it. If you believe a child has provided us with information, please contact us at support@menll.com.

International Data Transfers

MENLL.com is based in the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in legal or regulatory requirements
  • Updates to our business practices
  • New features or services

Notification of Changes:

  • Material changes will be communicated via email (if you have an account) or a prominent notice on our website
  • The "Last Updated" date at the top of this policy will be revised
  • Continued use of our site after changes constitutes acceptance of the updated policy

We encourage you to review this page regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MENLL Customer Support

📧 Email: support@menll.com
📞 Phone: (828) 548-0679
📍 Address: 905 HWY 321, Hickory, NC 28602, USA

Business Hours:

  • Monday - Friday: 9:00 AM - 5:00 PM EST
  • Saturday: 10:00 AM - 6:00 PM EST
  • Sunday: Closed

We will respond to all privacy-related inquiries within 30 days.

Additional Information for EU Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

  • Contract performance (order fulfillment)
  • Legitimate interests (marketing, fraud prevention)
  • Legal compliance (tax, accounting)
  • Your consent (cookies, marketing emails)

Data Controller: MENLL.com, 905 HWY 321, Hickory, NC 28602, USA

Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.

Additional Information for California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Categories of Information Collected:

  • Identifiers (name, email, address)
  • Commercial information (purchase history)
  • Internet activity (browsing behavior)
  • Geolocation data

Your California Rights:

  • Right to know what information we collect
  • Right to delete your information
  • Right to opt out of the "sale" or "sharing" of your information
  • Right to non-discrimination for exercising your rights

Do Not Sell My Personal Information: We do not sell personal information in the traditional sense. However, we use analytics and advertising cookies that may constitute "sharing" under CCPA. You can opt out via our Cookie Policy.

To exercise your California rights, contact us at support@menll.com or call (828) 548-0679.

© 2025 MENLL. All rights reserved.